Become a Volunteer

We are looking for new student volunteers to become part of Rafiki – the SU’s peer support listening service. Rafiki is led by our volunteers, who offer support to students through an online live chat service, video call appointments, and socially distanced events on campus. Students can talk to our volunteers about any issues they are facing, or if they would just like a friendly face to chat to. 

This role is not professional; it is intended to provide peer support only. All volunteers receive extensive training to enable them to fulfil the role, including wellbeing and signposting training, so volunteers can refer students to support services on campus and externally which can help. 


As a volunteer at Rafiki, you will be required to: 

  • Volunteer for a minimum of three hours each week
  • Provide peer support for students through our online live chat service, video calls, and socially distanced events
  • Signpost students to the relevant support services within the Students' Union, the University and externally
  • Provide regular feedback to allow for impact measurement, and to enable the Students' Union to continually improve Rafiki for students and volunteers

Download role information pack

What do you get out of it?

As well as helping other students, volunteering at Rafiki is a fantastic opportunity to gain valuable experience and skills, such as: 

  • The Bronze USSU Emotionally Intelligent Award (When you complete your training and register on our volunteering platform)
  • Access to our volunteering platform and the opportunity to gain the USSU Skills Awards 
  • Communication and interpersonal skills
  • Listening skills
  • Teamwork
  • Problem solving
  • Planning and organising
  • Self-management

Volunteering will help to enhance your employability when you leave Salford, especially if you're looking at going into caring or mental health related professions, although volunteering is open to students on any course of study. Volunteers will also receive comprehensive training, including wellbeing training delivered by the University's Wellbeing team, as well as information about all the support services available for students, in order to direct students to the most appropriate service when required. 


If you would like to volunteer at Rafiki, please apply now. If you would like more information or have any questions, please email