Rafiki Volunteer - Welfare support

Details Hide[-]

As a Rafiki volunteer you will:

  1. Support Salford students’ wellbeing by offering peer support via live chat, video, and telephone calls.
  2. Be part of the Welfare Calls project, the biggest wellbeing project on campus!
  3. Signpost students to relevant support services within the Students’ Union, University and externally.
  4. Lead on campaigns and projects based on student feedback to raise awareness of services and improve students’ wellbeing.
  5. Work collaboratively with the Sabbatical Officer team and voluntary officers on their upcoming campaigns and projects
  6. Be supported with your role development by the Students Union wellbeing team by attending regular catch-up meetings.


What is the time commitment?

This is a voluntary and unpaid role. Volunteers are required to a regular rota each week and aim to do aorund 2 hours per week. 

Training for this role will be Tuesday 24th January 4pm-6pm in Lewis Latimer (Northside)


What will I gain?

Rafiki volunteers gain demonstratable experience in key employability skills including communication, organisation and planning, teamwork, problem solving and time management and self-management and much more. Ultimately you will be making a positive impact to students’ wellbeing, improving the student experience, and helping students to Love their life at Salford! You will also be able to:

  • Access training and development opportunities to gain skills such as communication and interpersonal skills, planning and organising as well as growing your confidence.
  • Attend a Samaritans workshop to grow your skills in active listening and how to deal with difficult situations
  • Work in close partnership with the university Wellbeing and Counselling team


Why should I get involved?

  • You can become part of the Student’s Union wellbeing community and attend exclusive socials and activities hosted by the SU.
  • Positively impact the student experience at Salford by supporting students’ wellbeing
  • You gain access to additional training and development opportunities
  • Meet new people and network!
  • You will enhance your employability and prepare yourself for the professional world



Additional information Hide[-]

Required Role

Rafiki Volunteer - Welfare support

Key responsibilities

• Taking calls & online appointments with students • Support Salford students' wellbeing • Take part in Welfare Calls with students • Signpost students to support services

Mandatory SkillsHide[-]

  • Verbal Communication
  • Interpersonal
  • IT, Computers and Web Skills
  • Listening
  • Being Adaptable
  • Non-judgemental
  • Office IT (Word, Excel etc)
  • Time Management

Desirable Skills

  • Positive attitude
  • Team Work

Skill to gain

  • Communication
  • Confidence
  • Initiative
  • Interpersonal
  • Listening
  • Mediation
  • Counselling
  • Being Adaptable
  • Non-judgemental
  • Planning and organising
  • Positive attitude
  • Creative Problem Solving
  • Problem solving
  • Team Work
  • Networking
  • Self Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 23-01-2023

End Date: 02-06-2023

  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday


Crescent, Salford M5 4WT, UK

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up