VOLUNTEER WAREHOUSE CUSTOMER ASSISTANT (FARESHARE PLUS)

Details Hide[-]

 

What will I be doing?

Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.

Sorting and unpacking deliveries, categorising and recording food quantities.

Assisting our Community Food Member partners with picking and packing their scheduled food order collections.

Maintaining high standards of health and safety and food hygiene during sessions.

Helping with cleaning and other tasks identified by warehouse staff.


OUR REQUIREMENTS

·         Physical fitness, in order to be able to carry out tasks, including lifting and loading.

·         Reading and numeracy skills.

·         Good verbal communication skills, to assist customers and provide the best customer service.

·         Ability to work well as part of a team and complete tasks independently according to instruction.

·         A positive, friendly and enthusiastic attitude towards working with diverse communities.

·         Availability to commit to an agreed session/day.

·         Adaptability – managing surplus food can be unpredictable, so day-to-day tasks can vary. 

 

TRAINING

This will be given at the induction part of the first ‘Taster’ session, as well as continuous on-the-job training, and e-learning.  

For volunteers who have basic IT skills and attention to detail, there is opportunity for progression in the role to become involved in our admin processes. Volunteers also receive training on the use of our food database, which we use to process orders, take card payments and prepare bills.

 

WHAT YOU CAN EXPECT FROM THE VOLUNTEER ROLE 

·         Reimbursement of out-of-pocket expenses – up to £6 for travel and up to £3 for lunch, upon completion of a 4 hour shift.

·         Experience of working in a team.

·         Work experience to add to and improve your CV.

·         A reference after 2 months.

·         Knowledge of the importance and benefits of addressing food surplus and recycling.

 

You will be required to complete introductory sessions before you are confirmed in the role.

 

GETTING TO US

We are just a 15 minute bus ride from Manchester Piccadilly, with our brand new base, Maynard House, located on new Smithfield Market, which is only a few yards off a main arterial route into the city, Ashton Old Road. 

The market site can be easily reached by a number of bus services, with the 219 being the most frequent. 

There is a bus stop immediately opposite the main entrance to the market.

Additional information Hide[-]

Required Role

VOLUNTEER WAREHOUSE CUSTOMER ASSISTANT (FARESHARE PLUS)

Key responsibilities

Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates. Sorting and unpacking deliveries, categorising and recording food quantities. Assisting our Community Food Member partners with picking and packing their scheduled food order collections. Maintaining high standards of health and safety and food hygiene during sessions. Helping with cleaning and other tasks identified by warehouse staff.

Mandatory SkillsHide[-]

  • Verbal Communication
  • Interpersonal
  • Being Adaptable
  • Non-judgemental
  • Numeracy
  • Positive attitude
  • Practicality
  • Team Work

Desirable Skills

  • Confidence
  • Initiative
  • Office IT (Word, Excel etc)
  • Time Management
  • Self Management

Skill to gain

  • Communication
  • Confidence
  • Interpersonal
  • IT, Computers and Web Skills
  • Being Adaptable
  • Non-judgemental
  • Office IT (Word, Excel etc)
  • Planning and organising
  • Problem solving
  • Team Work
  • Time Management
  • Self Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 12-09-2022

Start Time: 09:00 AM

End Time: 05:00 PM

  1.  
  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  1. MORNING
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  1. AFTERNOON
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  1. EVENING
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday

Location

Manchester M11 2WJ, UK
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