Christmas Oxfam Shop Assistant

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Why do we need you?

Christmas is a very busy time for Oxfam with just a short window of opportunity to capitalise on people searching for perfect sustainable presents!

Our shops would not be able to raise crucial funds for Oxfam’s emergency and development work all over the world without our dedicated volunteers, who provide their time and bring a multitude of skills. In return, we offer personal development, valuable insight into charity retail and a friendly environment to meet new people. You can watch our volunteering video on the Oxfam GB YouTube channel.

Your gift of time can be planned to suit you and the needs of the shop.

What skills and experience are we looking for?

You do not need specific skills and experience, but the following would be useful:

  • Enthusiasm, flexibility and a willingness to get "stuck in"!
  • Commitment to Oxfam’s values of empowerment, accountability and inclusiveness.
  • Ability to work within Oxfam’s policies and shop guidelines.
  • An interest in retail and customer service.
  • Ability to work well as part of a team and under own initiative.
  • A willingness to learn &/or share your knowledge.


  • Offering great customer service.
  • Managing transactions through the till.
  • Receiving donations.
  • Keeping the shop floor looking beautiful.
  • Ensuring stock levels are maintained.


What will you gain from this opportunity?

Our shops are fun, friendly and supportive environments plus there are usually yummy biscuits!


  • is a fantastic way to meet new people and develop other relationships outside of home, work or study.
  • allows you to work in a different environment and can be a way of relaxing from a busy lifestyle.
  • gives you the chance to grow, build your self-esteem as well as developing skills and the confidence to use them in all walks of life.

This role will provide the opportunity to

  • use and develop your skills and experience, particularly in the areas of teamwork, communication and decision-making.
  • gain valuable experience in retail.
  • learn about Oxfam’s humanitarian, development and campaigning work.

Lunch and local travel expenses can be reimbursed in line with Oxfam’s policy.


Oxfam does not accept applications from anyone on the Sex Offenders list. We may enquire about unspent convictions relevant to the role and you may be required to submit to DBS checks (at no expense to you). You can find out more information about safeguarding policies on our website.

Learning Opportunities

We will provide you with ongoing support and training throughout your volunteering journey. This includes a full induction and specific training on Health and Safety, Safeguarding and Gift Aid.

What’s Next?

Once we receive your expression of interest we will ask you to complete our volunteer application form. We will then contact you to discuss the opportunity. Please note we do require a positive professional reference and proof of identification prior to any volunteer starting.

Thank you very much for your interesting in volunteering with us. We look forward to having you in our team!



Additional information Hide[-]

Required Role

Christmas Oxfam Shop Assistant

Key responsibilities

We encourage our shop volunteers to develop an understanding of all aspects of the shop's work so that they can support the whole team as necessary. This role would be focused on the shop floor but a willingness to adapt to the needs of the business is essential.

Desirable Skills

  • Verbal Communication
  • Initiative
  • Interpersonal
  • Numeracy
  • Positive attitude
  • Practicality
  • Team Work

Skill to gain

  • Communication
  • Confidence
  • Creative and design
  • Initiative
  • Interpersonal
  • Leadership and Management
  • Listening
  • Negotiation and influencing
  • Being Adaptable
  • Non-judgemental
  • Numeracy
  • Planning and organising
  • Positive attitude
  • Practicality
  • Creative Problem Solving
  • Problem solving
  • Fundraising
  • Sales
  • Team Work
  • Time Management
  • Opportunity and Recognition
  • Self Management

When can you do this role/Calendar

Minimum commitment level: Once a week

Start Date: 12-11-2021

  2. Monday
  3. Tuesday
  4. Wednesday
  5. Thursday
  6. Friday
  7. Saturday
  8. Sunday
  2. MORNING monday
  3. MORNING tuesday
  4. MORNING wednesday
  5. MORNING thursday
  6. MORNING friday
  7. MORNING saturday
  8. MORNING sunday
  2. AFTERNOON monday
  3. AFTERNOON tuesday
  4. AFTERNOON wednesday
  5. AFTERNOON thursday
  6. AFTERNOON friday
  7. AFTERNOON saturday
  8. AFTERNOON sunday
  2. EVENING monday
  3. EVENING tuesday
  4. EVENING wednesday
  5. EVENING thursday
  6. EVENING friday
  7. EVENING saturday
  8. EVENING sunday

To one-click apply for this opportunity you need to have completed the following:

  • You need to have an active account on this website
  • You need to have an active volunteering account
  • You need to have fully completed the volunteering profile set-up